Woburn Municipal FCU

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Audio Response

By dialing 781-933-7719 Audio Response gives you access to your credit union accounts from any touch tone phone, day or night, even on weekends and holidays. Once you have reached the Audio Response automated system and listen to the prompts, follow the menu options listed below along with these helpful tips:

1. Input your basic account number as it appears on your statement with no prefix or suffix- followed by  the # sign.

2. Enter your Personal Identification Number (PIN) followed by the # sign. This code will be your date of birth (Example : 01-12-1966), followed by the # sign. For your security, we suggest you select a code other than your birth date after the first time you have accessed the Audio Response System. This code can be changed by you in Main Menu Option "7," Additional Information.

3. Stay on the line to verify transfers and payments.

4. Press the star key * to repeat options.

5. Press "9"  to return to a previous menu.

6. Press "0" to return to the main menu.

7. Press "8" to end the session.

 Main Menu Options

1. Checking Information

2. Savings Information

3. Transfers & Withdrawals

4. Loan Information

5. Certificate Information

6. Year to Date Information

7. Additional Information

 




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Federally Insured By NCUA